Help center

Privacy

Delete your data

Request deletion of specific eevi app data without deleting your full account.

Updated June 9, 2026 - 2 min read

Delete data while keeping your account

You can request deletion of specific eevi app data without deleting your full account. This is useful if you want to remove lesson transcripts, profile details, or other personal data while keeping access to your account.

Data you can delete in the app

  1. Open eevi.
  2. Go to Settings.
  3. Open your privacy, profile, or account settings.
  4. Delete available items such as session transcripts or your profile picture where the app provides a delete action.

Request deletion by email

To request deletion of data that is not available to delete directly in the app, email privacy@eevi.ai from the email address on your eevi account.

Include the type of data you want deleted, such as conversation transcripts, profile information, learning progress, vocabulary progress, support messages, or marketing preferences. Do not include your password or payment card details.

What is deleted or retained

When we approve a deletion request, the covered eevi-held data is removed from live eevi systems. If you delete your full account, the account deletion flow removes the account and linked app data immediately. Eevi does not store voice audio.

A small number of records may remain where required for legal, security, billing, or audit reasons. Backups rotate automatically and are not used to restore deleted personal data.

If you want to close your account and delete the associated account data, use Delete your account instead.